Terms of service

Last Updated: July 27, 2026

This website is operated by OZZERA, a brand operated by OZZIF LLC (“OZZERA,” “OZZIF LLC,” “we,” “us,” or “our”).

OZZIF LLC operates this website and offers the information, products, tools, features, and services available through this website (collectively, the “Services”) to you, subject to your acceptance of these Terms of Service and all policies referenced herein.

Our online store is hosted by Shopify, which provides the e-commerce platform that enables us to offer and sell products to our customers.

By accessing our website, creating an account, placing an order, or purchasing a product from OZZERA, you agree to be bound by these Terms of Service (“Terms”).

These Terms apply to all users of the website, including visitors, customers, and others who access or use our Services.

Please read these Terms carefully before using our website. If you do not agree with these Terms, you should not use the website or Services.

1. ONLINE STORE TERMS

By using this website, you represent that you are at least the age of majority in your state or jurisdiction of residence or otherwise have the legal capacity required to enter into a binding agreement.

You may not use our website, products, or Services for any unlawful, fraudulent, or unauthorized purpose.

You must not transmit viruses, malware, malicious code, or other technologies intended to interfere with the operation or security of our website.

Violation of these Terms may result in restriction or termination of access to our Services.

2. GENERAL CONDITIONS

We reserve the right to refuse or limit service where reasonably necessary, including in cases involving suspected fraud, misuse, violations of these Terms, payment issues, inventory limitations, or applicable legal or regulatory requirements.

You understand that information you provide through the website, excluding protected payment information, may be transmitted across networks and adapted to technical requirements.

Payment information is handled through secure payment-processing systems and is encrypted during transmission as applicable.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of our website or Services without our prior written permission, except as permitted by applicable law.

3. PRODUCTS & THIRD-PARTY BRANDS

OZZERA is an independent retailer offering products from a variety of third-party brands.

Unless expressly stated otherwise, trademarks, brand names, product names, logos, packaging, and other intellectual property appearing in connection with third-party products belong to their respective owners.

The sale of a genuine third-party branded product by OZZERA does not, by itself, imply sponsorship, endorsement, partnership, authorization, or affiliation between OZZERA, OZZIF LLC, and the applicable brand or manufacturer.

We source products through distributors, wholesalers, retailers, suppliers, and other commercial sources selected by OZZERA.

We strive to accurately identify and describe the products offered through our store.

4. PRODUCT INFORMATION

We make reasonable efforts to provide accurate product descriptions, photographs, specifications, ingredients, dimensions, sizes, quantities, and other product information.

However, manufacturers may occasionally change packaging, labeling, ingredients, formulations, designs, specifications, or other product characteristics without notice.

Product packaging received by a customer may therefore vary slightly from photographs displayed on our website.

For products involving ingredients, allergens, warnings, directions, or safety information, customers should review the actual product packaging and manufacturer information before use.

If you receive a product that materially differs from what you ordered, please contact OZZERA Customer Support.

5. PRICING & AVAILABILITY

All prices displayed on the website are subject to change without notice.

Products may be discontinued, temporarily unavailable, or subject to quantity limitations.

We reserve the right to correct pricing, description, inventory, promotional, or other errors.

If a material pricing or product-information error affects an order, we may contact you before fulfillment or cancel the affected order and issue any applicable refund.

6. ORDER ACCEPTANCE

Submitting an order does not necessarily constitute final acceptance of that order.

We reserve the right to decline, limit, or cancel an order when reasonably necessary, including because of:

  • Product availability

  • Pricing or listing errors

  • Payment authorization problems

  • Suspected fraud or unauthorized transactions

  • Unusual purchasing activity

  • Shipping restrictions

  • Regulatory requirements

  • Orders intended for unauthorized resale or other prohibited activity

If we cancel an order after payment has been collected, we will issue an applicable refund to the original payment method.

7. BILLING & ACCOUNT INFORMATION

You agree to provide accurate, complete, and current billing, shipping, payment, and contact information when placing an order.

You are responsible for reviewing your shipping address and other order information before submitting your purchase.

If you discover an error after ordering, contact us as soon as possible. We will make reasonable efforts to assist, but changes cannot be guaranteed once an order has entered fulfillment or shipped.

8. PAYMENT

Available payment methods are displayed during checkout and may include major credit or debit cards and supported digital payment services.

Payment processing may be provided by Shopify and other authorized payment processors.

By submitting payment information, you represent that you are authorized to use the selected payment method and authorize the applicable charges associated with your order.

9. SHIPPING & DELIVERY

OZZERA currently focuses on fulfilling and shipping customer orders from within the United States.

Shipping and delivery estimates are provided in good faith but are estimates rather than guaranteed delivery dates unless expressly stated otherwise.

Delivery may occasionally be affected by carrier disruptions, severe weather, holidays, incorrect addresses, transportation interruptions, or circumstances outside our reasonable control.

Complete shipping terms are available in our Shipping & Delivery Policy, which forms part of these Terms.

10. RETURNS & REFUNDS

We want customers to shop with confidence.

OZZERA offers 30-day returns on eligible products, subject to the eligibility requirements and exclusions described in our Refund & Return Policy.

For approved eligible U.S. returns, OZZERA provides a prepaid return shipping label in accordance with that policy.

Certain products may be subject to return restrictions because of health, hygiene, safety, perishability, shipping, or regulatory considerations.

Complete requirements regarding returns, refunds, damaged products, incorrect orders, exchanges, and non-returnable products are provided in our Refund & Return Policy, which forms part of these Terms.

11. DAMAGED, DEFECTIVE OR INCORRECT PRODUCTS

Customers should inspect their orders after delivery.

If your order arrives damaged, defective, incorrect, or materially incomplete, please contact OZZERA Customer Support promptly.

We may request reasonable documentation, including photographs of the product, packaging, shipping label, or damage, to investigate the issue.

Depending on the circumstances, an appropriate resolution may include a replacement, refund, prepaid return, or another remedy available under our policies or applicable law.

12. ACCURACY OF WEBSITE INFORMATION

We make reasonable efforts to maintain accurate and current website information.

Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, shipping estimates, or other information.

We reserve the right to correct errors, inaccuracies, or omissions and update information when necessary.

Nothing in this section limits rights or remedies that cannot legally be excluded under applicable consumer protection law.

13. REVIEWS, COMMENTS & USER CONTENT

If you voluntarily submit a product review, photograph, comment, suggestion, feedback, or other content to OZZERA, you grant OZZERA and OZZIF LLC a non-exclusive, worldwide, royalty-free license to use, reproduce, display, distribute, and adapt that content for operating and promoting our business, subject to applicable law and our Privacy Policy.

You represent that content you submit will not:

  • Violate another person's intellectual property or privacy rights

  • Contain unlawful, fraudulent, defamatory, or threatening material

  • Contain malicious software or harmful code

  • Misrepresent your identity or experience

We reserve the right to moderate or remove content that violates these requirements.

14. THIRD-PARTY SERVICES & LINKS

Our website may contain links to or integrations with third-party websites, applications, payment services, social networks, or other services.

Third-party services may operate under their own terms and privacy practices.

We are not responsible for third-party content, products, services, policies, or practices except to the extent required by applicable law.

15. PERSONAL INFORMATION & PRIVACY

Our collection and use of personal information is governed by our Privacy Policy.

Our website may also use cookies and similar technologies as described in our Privacy Policy and applicable cookie disclosures.

16. INTELLECTUAL PROPERTY

Except for third-party trademarks, product materials, and other content belonging to their respective owners, the content made available through the OZZERA website—including OZZERA branding, original graphics, website design elements, written content, and other materials—is owned by or licensed to OZZIF LLC and is protected by applicable intellectual property laws.

You may use the website for personal, lawful shopping purposes.

You may not reproduce, commercially exploit, distribute, or create unauthorized derivative works from our proprietary website content without permission.

17. PROHIBITED USES

You may not use the website or Services:

  • For unlawful or fraudulent purposes

  • To violate applicable laws or regulations

  • To infringe intellectual property rights

  • To transmit malware or malicious code

  • To unlawfully collect personal information

  • To engage in phishing, fraud, spam, or deceptive activity

  • To interfere with website security or operation

  • To circumvent security or access controls

  • To use automated systems in a manner that materially disrupts our Services

  • To impersonate another person or misrepresent your identity

We may restrict or terminate access for violations of these Terms.

18. DISCLAIMER OF WARRANTIES

To the extent permitted by applicable law, the website and Services are provided on an “as available” basis.

We do not guarantee that the website will always operate without interruption, delay, security issues, or technical errors.

Third-party branded products may also be subject to warranties or guarantees provided by their respective manufacturers.

Nothing in these Terms excludes or limits warranties, consumer guarantees, statutory rights, or other protections that cannot lawfully be excluded or limited.

19. LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, OZZERA and OZZIF LLC will not be liable for indirect, incidental, special, exemplary, punitive, or consequential damages arising from the use of the website or Services.

Nothing in these Terms limits or excludes liability where doing so would be prohibited by applicable law.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify and hold harmless OZZIF LLC and its affiliates, officers, employees, contractors, and service providers from third-party claims arising from your unlawful use of the Services, your material violation of these Terms, or your infringement of another person's rights.

21. SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the maximum extent permitted by law or severed as necessary without affecting the validity of the remaining provisions.

22. TERMINATION

These Terms remain effective while you use our website or Services.

We may suspend or terminate access to our Services when reasonably necessary because of a material violation of these Terms, unlawful activity, fraud, security concerns, or abuse of our Services.

Obligations and liabilities that by their nature should survive termination will continue after termination.

23. ENTIRE AGREEMENT

These Terms, together with the policies expressly incorporated into them, constitute the agreement between you and OZZIF LLC concerning your use of the OZZERA website and Services, subject to applicable law.

These policies include our:

  • Refund & Return Policy

  • Shipping & Delivery Policy

  • Privacy Policy

  • Any other policies expressly incorporated into these Terms

24. GOVERNING LAW

These Terms are governed by the laws of the State of Texas and applicable federal laws of the United States, without regard to conflict-of-law principles, except where applicable consumer protection law requires otherwise.

25. CHANGES TO THESE TERMS

We may update these Terms periodically to reflect changes to our Services, business practices, legal requirements, or policies.

The most current version will be available on this page with an updated effective date.

Where required by applicable law, we will provide additional notice of material changes.

26. CONTACT INFORMATION

Questions regarding these Terms of Service may be directed to:

OZZERA
Operated by OZZIF LLC
29910 Foxtail Pine Ct
Katy, Texas 77494
United States

Email: info@ozzerahub.com
Phone: +1 832-871-2186
Website: ozzerahub.com