Privacy policy
Last Updated: July 27, 2026
This Privacy Policy describes how OZZERA, a brand operated by OZZIF LLC (“OZZERA,” “OZZIF LLC,” “we,” “us,” or “our”), collects, uses, discloses, and otherwise processes personal information when you visit, use, make a purchase from, or otherwise interact with our website and services.
This Privacy Policy applies to information collected through the OZZERA website and online store.
1. Information We Collect
Depending on how you interact with OZZERA, we may collect the following categories of personal information.
Contact Information
This may include:
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Name
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Email address
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Telephone number
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Billing address
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Shipping address
Order & Transaction Information
When you make or attempt to make a purchase, we may collect information such as:
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Products purchased or viewed
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Order number and transaction details
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Billing and shipping information
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Order history
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Returns and refund information
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Customer-service communications
Payment information is processed through Shopify and applicable payment providers. We generally do not directly store complete payment-card numbers.
Device & Usage Information
When you visit our website, certain information may be collected automatically, including:
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IP address
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Browser and device information
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Operating system
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Time zone
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Cookie identifiers
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Pages and products viewed
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Search terms
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Referring pages
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Website interactions
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Approximate location derived from IP address
This information may be collected through cookies, pixels, tags, log files, and similar technologies.
Customer Support Information
If you contact us, we may collect the information you provide in your communication, including your contact information, order information, photographs or documents you voluntarily provide, and details about your request.
2. How We Use Personal Information
We may use personal information to:
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Process and fulfill orders
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Process payments
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Arrange shipping and delivery
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Provide order confirmations and updates
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Process returns and refunds
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Provide customer support
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Maintain customer accounts
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Detect and prevent fraud and unauthorized transactions
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Protect our website, customers, and business
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Improve our website, products, and customer experience
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Measure website performance and traffic
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Conduct analytics
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Personalize website experiences where permitted
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Provide advertising and measure advertising performance where permitted
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Send marketing communications where permitted
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Comply with legal and regulatory obligations
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Establish, exercise, or defend legal claims
3. Shopify
Our online store is powered by Shopify.
Shopify processes certain personal information in connection with providing our online storefront, checkout, payment, security, analytics, and related e-commerce services.
Shopify may process information according to its own privacy practices and the services we have enabled.
4. Payments
Payments may be processed by Shopify Payments and/or other payment providers displayed during checkout.
Payment providers may collect and process payment-card details, billing information, transaction information, and fraud-prevention information as necessary to complete and secure your transaction.
OZZERA generally does not directly receive or store your complete payment-card number.
5. Shipping & Fulfillment
We may provide information necessary to deliver your order to shipping carriers, logistics providers, and fulfillment partners.
This information may include your:
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Name
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Shipping address
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Email address
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Telephone number
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Order and delivery information
We provide these parties with information necessary to perform the applicable fulfillment or delivery service.
6. Cookies & Similar Technologies
OZZERA and our service providers may use cookies, pixels, tags, and similar technologies to operate and improve our website.
These technologies may be used for:
Essential Functions:
Shopping carts, checkout, security, authentication, and other functionality necessary to operate our store.
Preferences:
Remembering certain selections and preferences.
Analytics:
Understanding website traffic, customer interactions, and website performance.
Advertising & Marketing:
Measuring advertising performance and, where permitted, providing or helping provide advertising based on customer interactions.
Depending on your location and applicable law, you may be able to manage certain cookie and privacy preferences through the privacy controls available on our website or through your browser.
Disabling certain cookies may affect website functionality.
7. Analytics & Advertising
We may use analytics and advertising services such as Google Analytics, Google Ads, Meta advertising technologies, and similar services.
These providers may use cookies, pixels, or similar technologies to measure website activity, understand advertising performance, and provide or measure advertising.
Depending on the technology used and applicable privacy law, certain disclosures of information to advertising partners may be considered “sharing,” “targeted advertising,” or similar regulated activity even when OZZERA does not receive money in exchange for the information.
Where required, customers may exercise applicable opt-out rights through the privacy controls provided on our website.
8. How We Disclose Personal Information
We may disclose personal information to categories of recipients such as:
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Shopify
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Payment processors
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Shipping carriers
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Fulfillment and logistics providers
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Website hosting and technology providers
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Analytics providers
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Advertising and marketing providers
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Customer-support providers
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Fraud-prevention and security providers
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Professional advisers such as attorneys and accountants
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Government authorities when legally required
We may also disclose information in connection with a merger, acquisition, financing, restructuring, sale of assets, or similar business transaction, subject to applicable law.
9. Sale or Sharing of Personal Information
OZZERA does not sell personal information for money.
However, depending on applicable law, our use of certain advertising, analytics, cookies, or similar technologies may constitute “sharing,” “sale,” “targeted advertising,” or a similar regulated activity.
Where applicable, you may have the right to opt out of these activities.
If available for your location, please use the Your Privacy Choices or Do Not Sell or Share My Personal Information option provided on our website to exercise applicable opt-out rights.
We also process recognized browser-based opt-out preference signals, such as Global Privacy Control, where required by applicable law and supported by our website's privacy systems.
10. Marketing Communications
If you subscribe to marketing communications, we may use your contact information to send information about products, promotions, offers, or other OZZERA news.
You can unsubscribe from promotional emails by using the unsubscribe link included in those communications.
Transactional communications concerning your orders, account, security, or customer-service requests may still be sent when necessary.
11. Data Retention
We retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy, including to:
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Fulfill orders
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Maintain business and transaction records
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Provide customer support
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Prevent fraud
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Resolve disputes
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Enforce agreements
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Meet tax, accounting, regulatory, and legal requirements
Retention periods may vary depending on the type of information and applicable legal requirements.
When personal information is no longer reasonably necessary, we may delete or anonymize it in accordance with applicable law.
12. Your Privacy Rights
Depending on where you live and applicable privacy law, you may have certain rights concerning your personal information.
These rights may include the right to:
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Request access to personal information
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Request information about how personal information is collected, used, or disclosed
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Request correction of inaccurate information
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Request deletion of certain personal information
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Obtain a copy of certain personal information
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Opt out of certain sales or sharing of personal information
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Opt out of certain targeted advertising
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Limit certain uses of sensitive personal information where applicable
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Withdraw consent where processing is based on consent
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Appeal certain decisions concerning a privacy request where applicable
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Exercise privacy rights without unlawful discrimination
These rights are subject to applicable laws, exceptions, and verification requirements.
To submit a privacy request, contact:
We may need to verify your identity before completing certain requests.
13. California Privacy Rights
California residents may have additional rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act, where those laws apply to OZZERA.
These may include rights to:
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Know the categories and specific pieces of personal information collected
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Know the purposes for which personal information is used
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Know categories of recipients to whom information is disclosed
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Request deletion
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Request correction
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Opt out of the sale or sharing of personal information
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Limit certain uses and disclosures of sensitive personal information where applicable
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Exercise applicable rights without discriminatory treatment
California residents may contact info@ozzerahub.com to submit an applicable privacy request or use the privacy controls available through our website.
14. Global Privacy Control
Where required by applicable law, we recognize supported browser-based opt-out preference signals, including Global Privacy Control (GPC).
When an applicable GPC signal is detected, it may be treated as a request to opt out of certain sales or sharing of personal information associated with that browser or device, as required by law.
15. Children's Privacy
Our website and products are intended for a general audience and are not directed toward children under 13.
We do not knowingly collect personal information directly from children under 13 in circumstances requiring parental consent.
If you believe a child has provided us with personal information improperly, please contact info@ozzerahub.com so we can review the matter and take appropriate action.
16. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information.
Our website uses encrypted connections to help protect information transmitted between customers and our website.
However, no internet transmission or electronic storage system can be guaranteed to be completely secure.
Customers should protect their account credentials and contact us if they believe their account or personal information has been compromised.
17. Third-Party Websites & Services
Our website may contain links to websites or services operated by third parties.
We are not responsible for the privacy, security, or content practices of third-party websites that we do not control.
We encourage customers to review the privacy policies of third-party services before providing personal information to them.
18. International Data Processing
Some service providers that support our website may process or store personal information in jurisdictions different from the jurisdiction where you live.
When required by applicable law, appropriate mechanisms may be used for international transfers of personal information.
19. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices, technologies, Services, or legal and regulatory requirements.
The current version will be posted on this page with an updated effective or revision date.
20. Contact Us
For questions about this Privacy Policy, our privacy practices, or a privacy request, contact:
OZZERA
Operated by OZZIF LLC
29910 Foxtail Pine Ct
Katy, Texas 77494
United States
Email: info@ozzerahub.com
Phone: +1 832-871-2186
If applicable law gives you the right to complain to a privacy or data-protection authority, you may also exercise that right.